Reference

How We Handle Your Account Information

We collect and store what's needed to run your 2222b account — login credentials, bKash or Nagad payment records, device identifiers, and session data. This policy explains what we keep, why we keep it, and how you can request changes or deletion.

Account securityPayment recordsCookie choicesData requestsRetention limits
2222b How We Handle Your Account Information
DATA PRACTICES

How We Protect and Use Your Information

We encrypt payment data in transit and at rest, store passwords as hashed values, and limit internal access to account records on a need-to-know basis. Session cookies expire after you close the browser, and analytics cookies can be turned off in your account privacy settings without losing access to the lobby.

Collection scope

We collect your phone number, email if provided, bKash or Nagad account number for payments, device model and operating system, IP address, and gameplay session logs. We do not request or store identity documents unless required by local anti-fraud rules in your region.

Cookie use

Session cookies keep you logged in; analytics cookies measure page load times and popular game categories so we can fix slow pages and stock the lobby with titles that get played. You can disable analytics cookies in account settings without affecting your ability to deposit or play.

Retention periods

Active account records stay on file as long as you log in at least once every two years. Payment transaction logs are kept for the minimum period required by financial record-keeping rules, typically three to five years. Once that period ends and your account is closed, we delete or anonymise your data.

Your rights

You can request a copy of your data in JSON or CSV format, ask us to correct errors in your phone number or email, withdraw consent for analytics cookies, or close your account and delete your records. Contact support through live chat or the email address in your account footer to start any of these requests.

PRIVACY CONTACT

How to Reach Us About Your Data

If you want to see what information we hold, correct a mistake in your account details, or request deletion, use any of the contact paths below. Support hours are posted in the account footer and responses typically arrive within one business day for data requests.

Live chat Open the chat icon in the bottom corner of any page while logged in. Tell the agent you need help with a privacy or data request and they'll route you to the right team or collect the details needed to…
Email support Send your request to the support address listed in your account settings. Include your registered phone number and a brief description of what you need — a data export, a correction, or account closure with deletion.
Account settings Log in, tap the profile menu, then choose privacy settings. You'll see options to download your account history, update your contact details, manage cookie preferences, or submit a deletion request that our team will review within five business days.

Common Questions About Your Data

We collect your phone number, the bKash or Nagad account number you use for deposits, your device model and IP address, and session logs that show which games you opened and when. We do not ask for identity documents unless local rules require it.

We share payment records with bKash, Nagad and Rocket to process your deposits and withdrawals, and we pass session data to game providers so they can load your balance and track your play. We do not sell your information to advertisers or data brokers.

Log in, go to account settings, tap privacy settings, then choose download my data. We'll prepare a JSON or CSV file with your account history, payment records and gameplay logs, and email it to you within three business days.

Session cookies are required to keep you logged in and load your wallet balance. Analytics cookies measure site performance and can be disabled in privacy settings without affecting deposits, withdrawals or gameplay. Marketing cookies are off by default.

We keep active account data as long as you log in at least once every two years. Payment transaction logs are retained for three to five years to meet financial record-keeping rules. After that, and once your account is closed, we delete or anonymise your data.

Contact support via live chat or the email address in your account footer. Tell them you want to close your account and request data deletion. We'll confirm your identity, close the account, and delete your records within ten business days, keeping only the transaction logs required by law.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.